Review the job description below and apply online below:
Job Location: Pune, India
Job Description
Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services
Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference
Record after-call actions and perform post-call analysis for the claim follow-up
Assess and resolve inquiries, requests, and complaints through calling to ensure resolution at the first point of contact
Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc. prior to making the call
Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments
Job Requirements
To be considered for this position, applicants need to meet the following qualification criteria:
1-4 Years experience in accounts receivable follow-up/denial management for US healthcare customers
Fluent verbal communication abilities/call center expertise
Knowledge of Denials management and A/R fundamentals will be preferred
Willingness to work continuously in night shifts
Basic working knowledge of computers.
Prior experience working in a medical billing company and using medical billing software will be considered an advantage. Access Healthcare will provide training on the client's medical billing software as part of the training.
Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus.
We are also hiring fresh life sciences graduates as Assistant Client Partners.
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We are hiring fresh graduates to join us for international voice process roles. This would be the first step in building your career as an Accounts Receivable (AR) Caller, where you will be responsible for outbound calls to insurance companies to follow-up on pending claims. It is a crucial part of the Revenue Cycle in the healthcare industry. Thorough training will be provided to freshers who are selected to the role.
We are looking for people with excellent spoken English skills, preferably with experience in account receivables, and denial management processes. The role offers excellent opportunity for future career growth.
Call us on: +91 73396 96888
Review the job description below and apply online below:
JOB LOCATION: MUMBAI, INDIA
JOB DESCRIPTION
Perform pre-call analysis and check status by calling the payer or using IVR or web portal services
Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
Record after-call actions and perform post call analysis for the claim follow-up
Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the call
Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments
JOB REQUIREMENTS
To be considered for this position, applicants need to meet the following qualification criteria:
Fluent verbal communication abilities / call center expertise
Willingness to work continuously in night shifts.
Basic working knowledge of computers.
Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage. Access Healthcare will provide training on the client's medical billing software as part of the training.
Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus
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Email us at: careers@accesshealthcare.com
Call us at: +91 73396 96888
Address: 14th Floor, D wing, Empire Tower, Reliable Cloud city, Gut No-31, Thane – Belapur Road, Airoli, Navi Mumbai, Maharashtra 400 708
