SAP MM Purchasing and Inventory Management Senior Consultant
Merck KGaA
Bengaluru, Karnataka
Your role

The Application Consultant for the SAP MM-Purchasing and Inventory Management acts as E2E responsible for the Purchasing and Inventory Management topics to provide state of the art solutions and services. This includes the implementation of appropriate systems enhancements following established processes to meet customer requirements. The Application Consultant will interact with our Business facing organization to plan, prepare, execute and monitor projects as well as individual Change Requests. This will be done by leveraging technical skills provided by external partners.

In this role we require an excellent knowledge of SAP MM-PUR, IM and the adjacent modules combined with a good understanding of associated P2P (Procure to Pay) business processes integrated with ERP systems. Thus he/she should be in the position to consult business partners to find suitable and sustainable solutions meeting customer demands.

Service Performance Monitoring of the Application Managed Services provided by our strategic partners belongs to the role to meet the agreed KPIs. This includes periodic reviews and the use of defined processes to hand over new services.

Purchasing is connected to all relevant ERP systems to centrally create, change, and distribute, or to consolidate master data across the complete enterprise system landscape. The integration of all those components and the participation in architecture design decisions is also part of this position.

Responsibilities (optional)

Ensure customer satisfaction through proper solution design delivery, applications life cycle management and service performance monitoring while maintaining necessary internal (process, security) and external (GxP, GDPR, license) compliance.

Secure minimal business disruption on application go live based on proper design and formal project hand-over process.

Operational Vendor Management & Reporting

Manage vendor service performance against below processes
Establish the required improvements plan as per identified gaps and/or defined requirements
Secure timely issuance of periodic performance report and annual service reviews

Incident Management

Lead the resolution of critical or complex incidents including related crisis management when appropriate
Coordinate communication and coordination with the relevant stakeholders (Infrastructure, GIAM team, business key users, etc)

Problem Management

Lead master plan and priorities toward ticket elimination and automation
Proactively suggest possible solutions and propose an action plan for improvement to management

Change and Release Management

Establish documentation of current and target application architecture (incl. CMDB)
Establish and implement the Life Cycle Mgmt plan for applications in scope
Secure Change Management processes in line with relevant SOPs
Ensure complete and accurate handover documents created prior to production release
Manage the application portfolio at the most appropriate level of release

Project Delivery

Ensure project delivery execution as per committed milestones through proper reporting of demand forecast, capacity planning, WP planning and execution tracking.

Orchestrate the planning process for the respective area and manage project portfolio of related team/unit
Support the prioritization of the portfolio across all entities to keep budget and OP guidance
Review forecast, actuals and status of portfolio and ensure consistency and data quality as well alignment with given target and appropriate capacity management
Interact with Project Managers to ensure correct reporting and adherence to KPIs
Closely interact with Portfolio Planning Managers, IT Controlling, IT PMO and Planning Process Owner
Provide technical services and functional advice on the implementation of business applications
Provide functional/technical support to project teams
Provide the technical input for defining and maintaining the development standard and guidelines

Who you are:
Education/Professional Experience

Bachelor/Master degree or equivalent in Computer Sciences and/or Business Administration
12-year experience in software or applications services
5-year experience within an international environment

Languages

English mandatory (written and spoken)
An additional language (German, Spanish or Portuguese) is an asset

Skills & Competencies

Strong interpersonal and organizational skills
Strong written and oral communication skills
Willingness to travel
Ability to make difficult decisions and act autonomously
Integration skills regarding the use of functionality within SAP MM-PUR
Expert knowledge in Materials Management with all sub areas
Expert knowledge in Purchasing
Expert knowledge in Output determination
Good knowledge in Inventory Management
Good knowledge in Batch management
Good knowledge in SRM
Good knowledge in MRP/ Demand management
Good knowledge in EDI
Basic knowledge in ABAP - debugging
Basic knowledge in Archiving

IT Process roles (optional)

Operational Vendor Management & Reporting
Incident Management
Problem Management
Change and Release Management
Project Delivery and Service Introduction
Application Life Cycle Management
Disaster Recovery Planning and Testing
Information Security – Patch Management, Information classification
Operational Compliance – DP, GxP (user management), licenses management, training plan and execution, FSA – error management of iDocs, BI session, transaction error
Job Requisition ID: 200100
Location: Bangalore SBS
Career Level: E - Professional (10+ years)
Working time model: full-time

US Disclosure
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.