Phone Banking Officer
lClCl Bank
Guwahati, Assam
Job Title: Phone Banking Officer

Grade: S1/S2/AM

Location: Hyderabad/Thane/Guwahati

Key responsibilities:
Handling and resolving customer complaints/ queries over phone
Providing customers with relevant product and service information
Cross-selling various banking products to customers through phone banking channel

Key skills:
Fluency in spoken English & Hindi language
Open to work in rotational shifts

Academic Eligibility:
Graduate in any stream (B.Com, B.Sc., BCA, BA, B.Tech etc.) with 0-4 years of experience.