This is Adyen
We took an unobvious approach to starting a payments company, building a platform from scratch. Today, we're the payments platform of choice for the world's brightest companies. Speed is the foundation of our company. We think fast. We work fast. We launch fast. We are honest, direct, and try to have some fun too. We're creating our own path, with a global team driving sustainable growth. To maintain our momentum, we need people to join us in finding new ways of solving our unique challenges - people like you.
Adyen is looking for an Implementation Manager, to help expedite our growth in India. You will be the first point of contact for our merchants from a technical perspective in India, as well as a source of knowledge and assistance to merchants from across the globe. This position requires a technical background but also a commercial mindset when helping merchants design potential solutions for accepting payments.
What you'll do
Solution Design: Serve as the chief technical consultant for our merchants during their integration with Adyen; ensuring the technical integrity and quality of their integration to ours to a wide variety of merchants in different verticals and technical platforms
Project Management: Work closely with the merchant and the various Adyen teams across the world to guarantee a high-quality project delivery
Technical Pre-Sales: Assisting the Sales team to propose technical solutions with potential merchants to determine technical requirements and ensuring that all necessary information is collected prior to the integration
Consultation: Consult with the merchant on how to optimize payments using the Adyen platform. Key focus areas will be unified commerce (combining online and in-store payments to help merchants create a single view of their customers, optimization of conversion rates, risk management and many more
Influence Product Development: Form a key part of feedback loops for the organization, gathering merchant's feedback, evaluating merchant needs, and communicating these to product and management personnel, building strong relationships internally and externally
You will be based in Mumbai but required to travel around India and other regional offices, especially Singapore and Amsterdam.
Who you are
Analytical skills: Able to come up with and clearly communicate very pragmatic and practical solutions to immensely complex integration problems
Problem Solving: You've had previous exposure to environments rich in uncertainty and you show a resulting track record of successfully dealing with ambiguity
Communication: You enjoy communicating with people at a variety of levels across different business areas of our merchants, in a concise manner, whilst having a good commercial impact awareness of your conversations
Self-Motivated: You are committed and have demonstrated an ability to maintain high levels of productivity with minimal supervision. You make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity and both internal and external requests
Language: Fluent in English.
Who we are
Adyen is the payments platform of choice for the world's leading companies, delivering frictionless payments across online, mobile and in-store channels. It is the only provider of a modern end-to-end infrastructure, connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods. With offices around the world, Adyen serves nine of the 10 largest U.S. internet companies and many worldwide retailers. Customers include Facebook, Uber, L'Oreal, Casper, Bonobos, and Spotify.
Ready to meet us?
If this role looks like your next challenge, apply by clicking the below link. We can't wait to meet you!