Bengaluru, Karnataka
Position title

Software Implementation & Support

Excellent written and verbal communication skills
Excellent analytical and documentation skills
Ability to be an effective liaison between IT, Business and other departments
Quickly understands the business problems and IT challenges of client’s organization and industry
Documents “as is” and “to be” processes
Develops simple specifications and change requests
Develops Test Plan and Test Scripts
Creates test data and executes Test Scripts
Ensures issues are identified, tracked, reported on and resolved in a timely manner
Communicates needed changes to development team
Understands how to communicate difficult/sensitive information
Continually seeks opportunities to increase customer satisfaction and deepen client relationships
Assists in the facilitation of team and client meetings
Adhere to project methodology, project deadlines and schedules
Communicates and applies project standards
Consistently delivers high-quality services to our internal or external clients
1 to 3 years of software implementation or support knowledge experience required
1 to 3 years of experience in developing or implementing or supporting Retail, Ecommerce, Manufacturing, Distribution, Food, Life Science, Accounting, Finance, Software and Apps, Supply Chain, Labor, ELS, ERP, Order Management, BI, MDM or IT solutions required
Good understanding in principles of application programming, database and system design
Hands on experience in java or C++ or .Net technology is mandatory
Development experience in Structs or AJAX or Spring and JavaScript technology is mandatory
Good working knowledge in Web sphere or JBOSS or WebLogic is mandatory
Good working knowledge in SQL
Good working knowledge in Unix, Linux, Windows or iSeries environments
Supports system and application configuration, testing
Experience in one or more vendor applications such as Sterling Commerce or LogFire Cloud WMS or Manhattan Applications or Oracle E-business suites are preferred
Bachelor’s degree required
Degree in Information Systems, Computer Science, or Engineering is a plus
Supply chain or WMS knowledge is very desirable.
Working knowledge on large, enterprise level web application is a plus.
Ability to work independently and coach other team members
Generates enthusiasm among team members
Acknowledges and appreciates each team member’s contributions
Can do attitude and willingness to go extra mile