To scrutinize the documents received under letters of credit as per terms and conditions of Letter of Credit and International guidelines (UCP 600 and ISBP)
To ensure that transactions processed with in specified Turn around time.
Ensure that transaction processed as per Site specific Standard Operating Procedures (SOPs) and highlight any procedural modifications in SOPs wherever required.
Ensure KPI is maintained below the site specific KPIs for Errors and incident.
Ensure adherence to internal guidelines and compliance aspects
Help in preparation and submission of MIS and reports to management as required
Support MO to address ultimate client needs and resolve customer complaints if any.
Identify risk related to the process and provide solutions
Technical & Behavioral Competencies
TECHNICAL COMPETENCIES REQUIRED:
Knowledge on UCP 600, ISBP 745, URR 725 and URC 522
Knowledge of ICC Opinions
Process performance evaluation, analysis and improvement
Familiarity with computer applications, MS-Office, Business Objects etc..
Familiarity with Banking Back Office Operations, Processes and Systems.
Knowledge on various regulations connected with Trade Finance Operations
Required Candidate profile
Candidates Qualifications :
Good Communication Skills
Orientation towards Service Quality
2 to 6 years experience in Trade Finance Operations, Bachelor degree or equivalent.
Salary: Not Disclosed by Recruiter
Industry:Banking / Financial Services / Broking
Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
Role:Associate/Senior Associate -(NonTechnical)
Desired Candidate ProfilePlease refer to the Job description above