At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.
Your Role and Responsibilities
As a Service Associate -Recruitment you are responsible for working with partners and providing customer happiness with RPO services. You will work closely with the client, IBM’s operation management, and staff. You will define, develop, plan and implement sourcing strategies to provide a qualified talent pool.
If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. As Lead Recruiter, you are responsible for
Engage stakholders to define, build and document hiring forecasts
Work with hiring manager to set Service Level Agreements (SLA) expectations and requirements
Work within pre-defined recruitment processes while assessing that process to identify, recommend areas, improve and build standard methodologies to follow
Provide new methods with the approach for sourcing candidates and generating new leads
Meet weekly/monthly/quarterly production goals
Work in conjunction with the business head in the establishment of weekly/quarterly/yearly Global Delivery Center goals
Review, analyze, mentor and coach support teams to ensure recruiting goals are being met through a reciprocal approach
Utilize ATS to perform candidate screening (and other program tools)
Ensure detailed screening and selection criteria to identify top talent and resolve meaningful strength of the talent in the pool
Participate in client meetings at the direction of the Operations Director and/or Client Relationship Director to construct everlasting work relations that shall enhance strong customer satisfaction
Update status of Candidates on Applicant Tracking System (ATS) regularly
Perform other miscellaneous duties as required by management
Required Technical and Professional Expertise
Minimum 1 year of experience in recruitment standard methodologies (preferably in ITES / BPO / FA)
Experience in building rapport and collaborating with Hiring Managers through the open requisition, sourcing, debrief and offer stages
Expertise in sourcing through social media channels and other innovative sourcing channels
Demonstrable experience in partner management and strength to hold difficult conversations with them
Build expertise in deep domain knowledge, understanding of business strategy and drive innovation
Preferred Technical and Professional Expertise
Experience in direct sourcing and recruitment experience in a corporate or consultancy (RPO set up is preferred)
Equipped with consultative instinct, passionate about recruiting and not view the role as transactional
Proficiency and experience in Applicant Tracking Systems (ATS) and Human Resources Information Systems (HRIS) will be an advantage
Ambitious individual who can work under their own direction towards agreed targets/goals
Proven change management and be open to it good time management and work under tight deadlines
Demonstrated interpersonal skills while contributing to team effort by accomplishing related results as needed
Maintain technical knowledge by attending educational workshops, reviewing publications
About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBM
Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.