Overview (Bank of America overview, BA Continuum India overview, Business Overview)
Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.
We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.
Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.
- BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.
The CSWT team leads the development of the next generation of integrated technology solutions for the company’s consumer and wealth management client-facing channels. Manages the Bank’s award-winning websites and e-Commerce initiatives. Responsible for the technology that drives key client-facing platforms and channels across Retail, Preferred, and GWIM including our Digital, Online, Mobile, Contact Center and Voice, Payments and Commerce, Fraud, Financial Center and Architecture Technologies.
The CTO team is responsible for all Retail, Preferred and Global Wealth & Investment Management (GWIM) business aligned infrastructure and end-to-end production services. This includes direct responsibility for production support, problem and incident management, operational change, as well as service and program delivery. Also supporting vertical functions (Release, Deployment & Environment Management, Application Integration & Engineering, Application Integration & Engineering, Performance & Capacity Management, and Operational Excellence) to deepen concentration stability and innovation.
The individual will be working in production support for a wide array of applications within Retirement and Managed Solutions Suite of Global Wealth and Investment Management group.
Pursue a proactive approach to problem solving within a cohesive team environment
Build a strong techno-functional team.
Work in a fast paced environment, Good team player and can work independently.
Establish and practice industry standards, best practices and guidelines in technology
Raise any technology issues encountered, with management and keep them informed of the progress, risks and issues
Take ownership for the day to day support responsibilities provided.
Research any issue encountered in production and be able to provide quick service restoration and identification of root cause.
Participate or conduct conference calls with tech and business users
Identify & triage issues
B.E. / B. Tech/M.E. /M. Tech/B.Sc./M.Sc./BCA/MCA (prefer IT/CS specialization)
Certifications, If Any:
6 – 8 years
Experience in object-oriented design and architecture / SOLID
Experience working with LINUX, Oracle PL/SQL and SQL Queries
Knowledge of Oracle
Analytical and problem solving skills
Experience in C# / .NET Framework (ASP.NET 4.5)
Experience in Web-services
Experience in Autosys
Databases such as DB2, Microsoft SQL server etc.
General Shift (11:30 a.m. to 08:30 p.m.)