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If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior Control Manager, Enterprise Technology.
Role Purpose:
The Chief Control Office (CCO) plays an important role in enabling the bank to operate within its risk appetite, by ensuring efficient and effective risk and control management.
CCO achieves this by providing operational risk and control expertise, conducting high quality reviews of the bank's control environment, conducting end to end control assurance reviews on key controls, maintaining robust risk governance focused on material risk and issues, and evolving a culture of continuous and consistent risk management.
The Senior Control Manager is part of the Enterprise Technology CCO Tech team for Group CCO Chief Control Office and will report into the Global Head of Controls, Enterprise Technology
Principal responsibilities
Role responsibilities are to support the Global Head of Controls Enterprise Technology, across all aspects of GCOO CCO Enterprise Technology. This includes some or all of the following tasks:
Act as trusted advisor for the senior management of the supported remit area on how to properly manage their operational risk and all items related (Risk assessments, Control environment, issues management
Manage the promotion of accountable risk and control decision-making based on quality data and commercial analysis
Manage the provision of specialist risk and control knowledge and insights Leading efforts to continuously improve the control environment and monitoring of risk, including behaviours
Managing efforts to continuously improve the control environment and monitoring of risk, including behaviours
Identify trends to anticipate future developments in the risk and control environment
Actively challenge poor, inefficient or excessive controls, related tasks and behaviours
Manage the development and implementation of future-fit risk management frameworks
Influence and shape the development of regulatory frameworks in collaboration with internal parties
Provide remit area Senior Management with updates on any relevant changes to policy or projects related to operational risk that have an impact on their area of responsibility.
Identify trends to anticipate future developments in the risk and control environment
Promote desired behaviours and a positive risk culture across the remit area
Impact on the Business/Function
Developing, aligning and translating strategies and plans to achieve business and functional goals
Analysing and interpreting risk and control related information to provide insight and improvement
Delivering clear, concise messages based on good evidence and informed judgement that support risk and control related decision making
Driving improvements to information metrics and processes to strengthen risk management and internal control
Customers / Stakeholders
Stakeholder management is multi-faceted across geographies, Businesses and Functions.
Presenting and reporting complex risk and control information in ways that are meaningful for different stakeholders
Applying professional understanding, expertise and judgement to oversee the health of the end-to-end control environment
Monitoring and analysing the performance of the control environment to drive more effective design and operation of controls
Leveraging opportunities to implement more automated, effective and cost-efficient controls and measures of effectiveness
Providing advice, support and challenge to stakeholders to help them understand and manage controls and risks effectively.
Leadership & Teamwork
Lead by example, demonstrating core behaviours and values including teamwork, focus, drive and determination.
Act in a manner that transparently promotes the organisations values and delivers in an aligned manner.
Cultivate an environment that supports diversity and reflects the HSBC brand
Influences greater effective and open team communication and collaboration
Understanding and energising others to attain individual and team outcomes and performance targets
Developing, aligning and translating strategies and plans to achieve business and functional goals
Successfully delivering change through people
Control Environment:
Partner Enterprise Technology in designing, operating and monitoring an effective Technology control environment,
Provide specialist guidance and robust challenge in support of implementation of the Technology & Cyber Security controls by Enterprise Technology
To innovate and enhance the implementation of the control framework and contribute towards reduction of findings noted in Audits, Internal Control reviews, 2LoD reviews, etc
Implement robust governance in relation to risks, control effectiveness, issues and actions, ensuring all stakeholders have visibility of key risks and remediation activity.
Requirements
Requirements
Flexible and adaptable being able to handle and prioritise competing demands in a fast-paced environment
Strong communication skills to be able influence and challenge stakeholders
Strong written, verbal and presentation skills
Ability to maximise business performance i.e. developing, aligning and translating strategies & plans to achieve business and functional goals
A desire to find ways to continually improve the service delivered.
Identifying, defining and solving problems that impact on your work or the wider business
Ability to deliver Insightful Risk and control Information
Ability to provide control expertise
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
**Issued By HSBC Software Development Centre***
