India - Karnataka - Bengaluru
Sep 13 2021
Supporting women to re-enter the workplace:
Re-kindle your career is an initiative to support women who might have taken a break in their careers and want to re-integrate professionally. The program is open to candidates who’ve been on a break for at least 24 months, with at least 3 years of work experience. If selected, they are appointed to temporary assignments, during which they receive functional and leadership development as well as mentoring support to help them transition back into the work
Are you looking for an opportunity to enhance your knowledge of human resource policies and procedures in a fast-paced Human Resources Support Center? If so, this is the role for you.
As HR Services Staff you will be responsible for providing consistent, high quality customer care and service excellence to all GSK businesses. You will also assist and facilitate employee and manager inquiries and requests.
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:
Provide transactional Human Resource support using Workday across all processes and business units in a service center environment
Ensure service levels and customer satisfaction is achieved
Support client groups with responses to direct queries being received via email, web submit and phone
Provision of advice and guidance as first line of contact for basic Human Resource questions
Administrative support to Human Resource and shared services
Manage the quality of data and maintain records in Human Resource systems to ensure data accuracy and that entries are updated for payroll and benefits
Liaise with external and internal suppliers and agencies as appropriate to deliver Human Resource transactional services
Support continuous improvement activities to further simplify and standardize processes
Responsible for Human Resource services standard reports
Handling of SPII and PII in a confidential manner, while maintaining appropriate privacy, compliance and risk management guidelines
Process Human Resource partner transaction
Support Human Resource Managers, Specialists and employees with inquiries
Manage employee leaves in the Workday profile and with our 3rd party vendor
Responsible for employee records and filing
We are looking for professionals with these required skills to achieve our goals:
Bachelor’s degree in Business, Human Resources or a combinations of education and/or work experience (consult manager on relevant work experience)
Experience with Human Recourse Process and Practices
Bilingualism is mandatory, French and English (Canada only)
Experience in delivering exceptional customer service
If you have the following characteristics, it would be a plus:
3-5 years’ Experience in Human Resources and knowledge of Human Resource concepts
Experience in working with Human Resource systems
Advanced user in Microsoft Excel
Must have attentive listening skills and high attention to detail
Ability to take initiative, manage multiple priorities and work in a fast-paced environment
Capability to problem solving and analyze data
Ability to accurately identify needs, investigate options and partner with Human Resource to roll out business solutions
Ability to maintain confidentiality
Our values and expectations are at the heart of everything we do and form an important part of our culture.
These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:
Operating at pace and agile decision-making – using evidence and applying judgement to balance pace, rigour and risk.
Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution.
Continuously looking for opportunities to learn, build skills and share learning.
Sustaining energy and well-being
Building strong relationships and collaboration, honest and open conversations.
Budgeting and cost-consciousness
Our goal is to be one of the world’s most innovative, best performing and trusted healthcare companies. We believe that we all bring something unique to GSK and when we combine our knowledge, experiences and styles together, the impact is incredible. Come join our adventure at GSK where you will be inspired to do your best work for our patients and consumers. A place where you can be you, feel good and keep growing.
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