Assistant Vice President – Sales Engagement Manager
With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of AVP – Sales Engagement Manager
This role ensures Genpact’s steady revenue stream growth from existing accounts. You will be managing existing relationship with key clients. Thus you will drive growth and contribute to top line growth.
Understanding customer needs and translate them into winning proposals for Genpact and its customer.
Winning new growth deals in customer account per pre agreed targets - Meet and surpass Operating Plan (OP) numbers
Understanding the market place and the competitor offering; drive strategic sales initiatives for Genpact
Leveraging and creating networks that result in potential opportunities/leads in the customer’s organization globally – understanding what competition is offering
Connecting at CxO level in the customer organization; build/maintain relationships that enable higher customer satisfaction (measured via NPS survey system) and delivered business impact.
Providing insights on what is happening on customer’s financials and drive business strategies within operating teams to add value to the customer
Building, running and managing the governance around customer and Genpact communication enabling better visibility, transparency and partnership within the relationship.
Effectively construct and tell a compelling and clear story around the value proposition both orally and in presentations
Cross-selling all Genpact products to the customers and drive higher growth penetration.
Becoming a key intermediary between global delivery team and the customer
Promoting Genpact and grow Brand Awareness in the customer organization / Industry vertical
Participating in Industry 3rd party seminars, Quarterly meetings, Earnings calls, Analyst forums to develop deeper industry connects in relation to the customer and customer industry
Playing a key role in providing timely and high quality RFX responses
Partnering with RFI/RFP team & Finance on customer proposals to realize customer needs while maintaining profitability.
Providing Market Intelligence for costing on proposals
Partnering with Genpact offshore delivery teams to create effective deal solutions
Demonstrable experience of managing clients and doing end to end deals. Proven success in driving higher growth penetration with deals of $5M TCV or larger
Services business experience as account manager at a strategic level
Fortune 500 company experience
MBA or advanced degree in related field
Strategic consulting expertise or practice at a large consulting firm
Program Management experience
Experience with working either in/for Manufacturing or Industrial sector industries/clients
Experience and cultural adaptability to work across countries and succeed in a global organization
Strong oral and written communication skills and executive presentation skills in English
Ability to interface at all levels of an organization (including senior leaders in a variety of functions)
Sound financial & commercial Business Understanding
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
JobAssistant Vice President
Education LevelMaster's / Equivalent
Job PostingSep 13, 2019, 6:32:02 AM
Master Skills ListSales and Marketing
Job CategoryFull Time