Job Title –
Branch Manager- MBL
Place of work
– Retail Banking
– Micro Business Loans
The role entails scaling up the business for the Micro Business Loan lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs.
Roles & Responsibilities:
Target and Manpower planning for the branch
Ensure recruitment and training of manpower – Sales Manager/Branch sales manager & Branch credit and collection manager, FOS.
Will be responsible for meeting disbursements targets month on month.
Identifying business clusters with high potential and execute penetration strategies.
Tracking and improving Manpower Productivity at all levels.
Monitoring and mentoring the branch Team.
Keeping a regular track of competition and reporting new products / market developments to upstream.
Managing IRR and product mix and branch profitability
Managing the X bucket collection and overall portfolio management
Managing internal and external audit compliance
Managerial & Leadership Responsibilities:
Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
Attract & retain best-in class talent to meet Bank's rapid growth targets
Graduate – Any
Post Graduate – Any
Minimum of 8- 10 + Years of experience with atleast 5 years in MSME or Micro funding.