Inside Sales Representative 1
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as an Inside Sales Representative 1 on our Inside Sales team in Hyderabad.
Not even digitally ground-breaking products sell themselves. At Dell, we’re determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products – client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email.
Sells products and services (via telephone, web or e-mail) to the customer responding primarily through an inbound phone queue or chat
Learning a broad range of Dell technology, products, and services and is able to identify how these products and services align to customer needs.
Able to explain technical, industry, and market facts to position Dell as a competitive solution.
Cooperates and collaborates with colleagues, cross- functionally, to support the sales process.
Demonstrates good judgment in analyzing information to make routine decisions.
Follows up with occasional outbound calls
Bachelors degree in any stream with 1 year of international call center experience
If undergraduate, then applicant must have at least 12 months of international calling experience
Should be open to work in night shifts in a 24x7 environment
Should have excellent communication skills in English
Should be open to relocate to Hyderabad
Minimum 1 year up to 5 years of international calling or chat experience
Telephone etiquette skills.
Complex problem solving skills.
Why Work for Us
Dell is primed to recruit the best and brightest candidates from all across the globe. We take pride in fostering a winning, innovative, inclusive employee culture. We also take calculated risks and we celebrate big victories when they pay off.
Our Employee Value Proposition
Our Culture Code unites us and makes us a great family of companies and a great place to work. It’s how we run the business, go to market, work together and provide inspirational leadership. Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
If you relish building rapport with savvy customers and making sales happen, this is your opportunity to develop with Dell. Apply now!
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.
Job Family: Inside-Sales Sales Inside-Sales-Rep
Job ID: R069533