Truvic Online is a Managed IT services provides with different domains like – Device & Repair services, AMC's, Web development, Network Management, Cloud Managed & E-commerce. It is spreading its wings across Delhi/NCR currently and will have further expansion plans as well. We need people who have energy to engage with our clients, identify their needs and are able to understand their requirement or challenges.
Hence, we are looking forward to have a strong dedicated team of Business Executives.
- Handling US customers and providing VOICE based technical support
- Completely responsible for upsell troubleshooting Software, Network & OS related issues
- Should possess basic knowledge on networking concepts
- Should be able to troubleshoot with customers
- The desired candidate would need to have IT Knowledge and experience in Tech-support
- Candidate would be required to engage and build rapport with the new & existing customers
- Open to feedback & learning
- Minimum 1 year of Experience in an inbound and outbound process with an International BPO/ITES
- Excellent Communication Skills
- 5 Days working culture/ Night Shift
**Preferably experienced candidates and Freshers with exceptional communication skills may apply
Job Type: Full-time
Salary: ₹25,000.00 - ₹35,000.00 per month
All the employees are following the COVID-19 guidelines and wearing masks in the office premises.