At Telstra, we have a clear purpose: to build a connected future so everyone can thrive. We believe it’s people who give purpose to our technology. So we are committed to staying close to our customers and providing them the best experience. And delivering the best technology.
This is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.
Who we are?
Telstra is Australia's leading telecommunications and technology company with a rich heritage that’s been built over 100 years. From our humble beginnings in the Postmaster General’s Office to the global business we are today our people have been at the forefront of technology innovation. More recently, we have the largest Internet of Things network in Australia and are leading the way in 5G. And this is just the beginning of what we’re hoping to achieve together.
We offer a full range of services and compete in all telecommunications markets throughout Australia and are the most well-known brand in technology and communications industry.
We have operations in more than 20 countries, including in India where we’ve opened an Innovation and Capability Centre (ICC) in Bangalore, and have a presence in Pune and Hyderabad. In India, we’ve set out to build a platform for innovative delivery and engagement that will strengthen our position as an industry leader. We’re combining innovation, automation and technology to solve the world’s biggest technological challenges in areas such as Internet of Things (IoT), 5G, Artificial Intelligence (AI), Machine Learning, and more.
About the role:
Lead the design, development and operations of Telstra’s Big Data Platforms that enable Telstra teams to leverage data to improve customer experience and deliver productivity gains. The role includes developing platform specific technology roadmaps and making technology investment recommendations, having due regard for how this technology inter-works with other technologies, to deliver data platform products and infrastructure to defined service level standards.
Job role: Technology Team Manager
To be successful in the role, you’ll.
Working collaboratively with key stakeholders including engineering, data warehouse, analytics and business stakeholders to develop and maintain a 1-2 year roadmap for Telstra’s Consolidated Big Data platform
Develop funding bids by the end of Q2 each financial year aligned with stakeholder requirements and to ensure Telstra is at the forefront of Big Data and Analytics capabilities to empower Telstra stakeholders
Build the resource plan, operating budget and investment plan to deliver the program outcomes while identifying and managing risks accordingly.
Accountable for the delivery of reliable Big Data platforms that ensures Telstra operational teams can depend on the platform to provide 24x7 service.
Establish meaningful KPIs and performance reporting for our consolidated Big Data platform (Telstra Data Platform) that drives the right behaviour and delivers a world class customer experience
Work with and hold vendors accountable ensuring that they deliver value to Telstra
Foster a high performance culture within the team, targeted at having a highly engaged and motivated workforce.
Provide feedback and development to all staff in line with Telstra’s HR polices to enhance staff performance and making Telstra a great place to work.
Provide strong workgroup and strategic leadership to drive a performance based workforce aligned with Telstra’s T22 way of working.
Working closely with Use Case development teams to define and implement data platform solutions that enable teams to deliver in a timely manner.
Act as a liaison between business stakeholders/users and the Big Data Platform team
12 _ yrs exp in IT, 5+ yrs in technology lead role
Working knowledge of JIRA, Confluence, Office 365 suite
Source Control - Bitbucket/GIT
Scripting – Perl, Python, strong with API read/write and data processing.
AWS – Architecture
Operating Systems – Linux (Certified RedHat System Administrator), Solaris
Log Indexing – Splunk, Elasticsearch
Virtualisation – VMWare
Load Balancing/DNS – F5
Communication Protocols / Networking
Application Support – Java, JBOSS, Apache Tomcat
Containerisation – Docker
Container Orchestration - Kubernetes
Previous experience managing teams responsible for highly available systems
Be able to work to deadlines and manage multiple complex activities concurrently
Demonstrated track record of delivery achievement together with ability to understand broader business strategic objectives
Results driven attitude
Dedication to delivering outstanding customer service
Natural curiosity to uncover fresh insights from disparate data sources
Machine learning – ability to use and/or develop algorithms that provide the ability for the system to learn and predict from the source data
Predictive modelling – ability to leverage available data and predictive modelling techniques, to predict future outcomes / ability to proactively recommend the next best action based on future predictions
Demonstrable experience building interfaces with Telstra systems
Solid experience in Agile and Scrum delivery teams
Previous experience as a Network Manager/Technology Team Manager role
What can we offer you?
Dynamic, innovative and knowledgeable, our people are the brains behind amazing achievements such as keeping on top of the latest technology or masterminding the store of the future. And because they share the same vision, they take the time to pass on their knowledge, mentor you, and guide you in your career path.
Here you’ll have the opportunity to work with some of the best minds in the industry, people who are passionate about Telstra and technology, and who work together to achieve great things.
Not only will you be rewarded with a competitive salary package, but there are a range of lifestyle products and services that you can access, including options to purchase additional leave, volunteer leave and the list goes on.
Sounds like you?
A career with us will give you a platform to shape tomorrow through technology. For you, that means helping us to push the boundaries of what’s possible today, and in the future. It also gives you the opportunity to empower millions helping businesses grow, evolve and reach their potential.
At Telstra, you can thrive, your way. We foster new ideas, we embrace different ways of working and thinking, and we believe an inclusive and diverse team will lead us to innovate for the future.