Site Name: India - Karnataka - Bengaluru
Posted Date: Nov 20 2020
ERP Competency Centre- Access Team Lead
Full-Time, Bangalore, Karnataka, India
Our Finance team based in Bengaluru work to deliver GSK’s strategic global initiatives and help enable transformation projects including SAP deployments for new markets. We are looking for agile, high-performing talent with background and experience in SAP among other areas, to provide support to a diverse range of stakeholders across the organisation. As part of a modern, technology-led Finance function delivering world-class service, you will be well-positioned to learn and develop your skills to progress in your career, laterally and vertically, working in a diverse and culturally rich environment with some of the best and brightest in the field.
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following
This role is instrumental in the setting up and successful ongoing management of a new geographically aligned team of ERP analysts whose responsibility will be to support users on GSK’s global ERP system to have the right access to the right modules which ensures they can do their job.
The role will be responsible for managing a team of ERP Access Analysts, providing leadership and technical guidance. The role will be key in defining the strategy for ERP access for all commercial markets across the globe and will be responsible for ensuring timely and right access to GSK’s global ERP system.
Along with the Global Head, set out a clear vision for the global access team, including a benchmark for service levels, a diagnosis of approach and market challenges and implementation strategy.
Work with the Global Head and other team leads to ensure consistency and sharing of best practice across the new Global ERP Competency Centre organisation.
Assume a Global Lead role/ be the single point of contact with central teams such as Tech Security and EVO on all ERP access related matters
Ensure Access Analysts are clear on the team strategy and support model to the Super Users community
Ensure Access Analysts are always up to date on process and system knowledge and can provide the right level of support to the End Users. Proactively identify capability needs and ensure these needs are met in timely manner.
Embed effective and clear communication as way of working in the ERP Competency Centre to help build relationships with various stakeholders.
Ensure that all end users always receive relevant communications on the system, especially upgrades, outage, technical issues, etc. in timely manner by working closely with stakeholders within and outside the ERP Competency Centre team.
Support the Global ERP Competency Centre Head in defining and implementing user adoption measures.
Drive remedial actions such as role mapping updates and stakeholders’ engagement to improve access management process and overall usability of the system by end users.
Lead continuous improvement initiatives engagements with central teams such as Tech, EVO, GPO, etc, ensuring right level of engagement and collaboration to achieve success.
Support the Global Head on management and allocation of Access Analysts to various ERP projects which the ERP Competency Centre team is involved.
We would like to speak to you if you have these experience and skills
Detailed SAP GRC understanding
Strong understanding of the business end to end processes and deep SAP knowledge to be able to understand business requirements; troubleshoot; and provide subject matter expert advice to your team and market/ hub users.
In addition to a depth knowledge on SAP GRC, you possess good awareness of other SAP modules, including data and standard reports.
Led teams and managed both team & individual performance.
Demonstrated strong coaching and mentoring skills that would align to GSK ways of working.
Proven delivery of projects and results.
Ability to follow global strategy whilst balancing local needs.
Excellent communication skills and ability to engage and work closely with stakeholders at different levels of the organization
Strong cultural awareness resilience and ability to work in situations with conflicting priorities and business critical timelines
Independent thinking and good decision-making capabilities.
SAP deployment experience will be an added advantage.
Our values and expectations are at the heart of everything we do and form an important part of our culture. These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance and trust, the successful candidate will demonstrate the following capabilities.
Our goal is to be one of the world’s most innovative, best performing and trusted healthcare companies. We believe that we all bring something unique to GSK and when we combine our knowledge, experiences and styles together, the impact is incredible. Come join our adventure at GSK where you will be inspired to do your best work for our patients and consumers. A place where you can be you, feel good and keep growing.
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