Assistant Manager
Bank of America
Gurgaon, Haryana
Gurugram, India
Job number: 19073369
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Overview *

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

  • BA Continuum is a non-bank subsidiary of Bank of America, part of Global Business Services in the bank.
Process Overview*

The FAKC (Finance and Accounting Knowledge Center) was set up in 2007 as a part of the CFO Global Delivery strategy to provide offshore delivery to Line of Business and Enterprise Finance functions. The capabilities hosted include Accounts Payable, General Accounting & Reconciliations, Management Reporting & Analysis, Research & Analytics, Financial Transaction Processing, Finance Systems Support and Supply Chain Management.

Over the years, the scope of FAKC has been expanded to include operations for other enterprise control functions like Human Resources and Risk and Compliance.

The process involves receiving requests from Bank of America employees to procure products on their behalf. The primary objective is to ensure that the requester is provided the requested product at best price without compromising on the quality. This would require the individual to research and negotiate with vendors for the best deal. It would also assist if the individual is knowledgeable of the SCM process/es.


Interacting with Vendors and Requestors on e-mail and phone

Raising Purchase Orders (PO) on behalf of Bank of America employees

Invoice Management (Reconciliation of Invoices as per the PO)

Short-listing Vendors on the basis of requestors’ need

Attention for details not multi-tasking

Negotiation with Vendors for the best deal

Should achieve the process SLA’s and CTQ’s / Completion of request within defined SLA/CTQs and compliant to Global Procurement guideline


Education - Graduation in any stream

Certifications If Any - NA

Experience Range – 3-5 years of experience in Supply Chain Management &/or related processes

Mandatory skills –

Exceptional oral/written communication skills

Excellent time management skills

Knowledge of Procurement, Accounts Payable or Supply Chain

Desired skills

Knowledge of Ariba or any other SCM related applications
Experience including interaction with international stakeholders/customers
Good Knowledge of MS Office, especially MS-Excel & PPT
Exceptional oral/written communication skills
Excellent interpersonal skills, positive attitude, team-player
Willingness to learn and adapt to changes

Work Timings- 5:30 PM to 2.30 AM IST

Job Location - Gurgaon

Posting Date: 15/11/2019

  • India