We’re looking for talented, extremely cheerful customer support executives, who will be required to think on their feet and support our existing customers through telephonic conversations. The candidates will be offered full training on the product line and will be required to guide our existing customers on product usage, tips, product-related information and take product feedback.
An ideal candidate will be fluent in English & Hindi (refined), someone who knows voice-modulation, is well-organized and has a flair to chat with the customers. (The interview will be related test only this attributes)
Call volume target: 50 calls on a daily basis
Travel: Largely a desk job with occasional travel within the city limits
Salary : INR 15000/- per month
Timing: 10 am-6pm (Monday-Saturday)
Qualification: Any under-graduate or post-graduate student.
Location: Preference will be given to candidate residing in Western Suburbs, as job location is near Kandivali East.
Experience: Prior experience with a voice BPO will be hugely preferred.
Probation: 3 months after satisfactory performance, the role progresses into a permanent job