Capgemini is hiring for Customer Service Associate – Healthcare project.
Total Experience – 1Yr – 4 Yrs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensure fellow employees have appropriate training and other resources to perform their job.
Respond to and resolve customer issues..
Assist manager with daily operation of call center to include development, analyses and implementation of staffing and training.
Work as a member/leader of special or on-going projects that are important to area/process improvement.
Complying with company regulations regarding HIPAA, confidentiality, and private health information.