Position name F & B Associate
Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
Welcome the guests by greeting them as per the standards.
Any matter which may affect the interests of hotel should be brought to the attention of the Management.
Provides a friendly and personalised welcome for guests.
Establishes good relations with guests, offering advice and fostering customer loyalty.
Promotes the F&B offer.
May be asked to receive deliveries and check food items.
Before every workshift, finds out about dish composition and any shortages.
Organises his/her work to suit fluctuations in numbers, events and guests.
Ensures the equipment used remains in good condition.
Communicates and works in close and constant cooperation with the kitchen to ensure an excellent standard of service.
Helps meet the department's targets by respecting the procedures and internal audits applicable in the hotel.
Respects the instructions and safety guidelines for the equipment used.
Applies the hotel's security regulations (in case of fire etc).
Applies regulations governing the sale of alcoholic beverages.
Candidate should complete Hotel Management.
Atleast minimum 1 to 2 years of working experience in the related field is required for this position.