. To abide by the mission statement of the Hotel.
2. To take responsibility for the allotted section and to ensure that there are no complaints.
3. To ensure that everything is mis-en-place and check if all the tables arranged properly and according to the allotment.
4. To maintain a stock of crockery, cutlery, glassware and hollowware and ensure that they are maintained as per the standards of the hotel.
5. To keep a count of all ordered linen and ensure that it comes back to the restaurant / outlet assigned to you after washing.
6. To take guest orders and ensure that they are executed on time.
7. To be polite and courteous to the guest all the time and provide quick and prompt service to the guest.
8. To attend to guest complaints (if any) and take responsibility to resolve them.
9. To keep a record of the regular guests and VIP guests and maintain record of their preferences.
10. To adhere to personal grooming as per standards laid down by the Hotel and always be clean shaven.
11. To ensure that uniform is clean and well ironed.
12. To perform such duties and observe and conform to such directions and instructions as may be assigned or communicated to you by the company or by such officers who are placed in authority over you.