At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose - to make great products that create value and improve people’s lives.
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a/an Associate Engineer - IT located in Chennai.
What a typical day looks like:
Part of ERP Technical Support team to ensure
Support all Defined Technical / User related issues
Prepare Standard Operating procedures for the day-to-day maintenance of the applications and underlying systems.
Ensure adequate monitoring and controls are in place to ensure stability of the solutions.
Establish clear communication channels and ensure proper feedback mechanisms are in place with customers, peers and cross functional teams.
Adherence to Service level agreements agreed with the Business. Ensure timely reviews with stakeholders.
Ensure minimum ‘MTTR (Mean time to Repair)’ while fixing problems. Follow-up with proper root cause analysis, corrective & preventive actions with an aim to increase ‘MTBF (Mean time between failures)’.
Ensure compliance of the systems w.r.t security and SOX requirements.
Make final decisions on administrative or operational matters and ensure operations’ effective achievement of objectives.
The experience we’re looking to add to our team:
Bachelors degree BCA or BSC - Computer Science with 1 - 2 years of experience.
Basic understanding on any ERP system - Preferably Baan/Infor LN
Trouble shooting job failures and user problems, Root cause identification and analysis,
Work exposure in any support organization.
Good understanding in any Job scheduler
Good exposure in SQL / Linux Operating System
Good exposure in Automation tools is added advantage
Backend Linux OS & Oracle knowledge
What you’ll receive for the great work you provide:
Paid Time Off
Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process. Please advise us of any accommodations you may need by e-mailing: email@example.com.