Operations Manager - VP
Deutsche Bank
Bengaluru, Karnataka
The Operations Manager is typically the owner of a department made up of several teams, mainly responsible for oversight and management of those groups and has an expert or deep understanding of the business, process and/or product. Their main responsibilities include providing input into the creation of the Bank’s strategic goals and being an ultimate driver of the direction and performance to target. They are also responsible for driving transformation and continuous improvement, leading programmes or projects. They also manage and foster relationships with various stakeholders and/or vendors. They create robust management and team structures through rigorous recruitment & people development initiatives, ensuring the team is positioned well to execute a high standard of delivery and results within a controlled environment. The Operations Manager is also ultimately responsible as final escalation point for department, controls, key process and risk indicators. They have accountability for budgets, vendor relationship and cost management. They lead by example in supporting the Bankwide regulatory agenda, being proactive in the recognition and management of risk, leading or sponsoring change programmes. The Operation Manager is also ultimately responsible for the performance of teams, supervisors and individual contributors in that any operational and transactional processes under the teams’ remit are performed within agreed policies and procedures. They ensure that key process and risk indicators, controls, service level agreements and vendor management are adhered to and evidenced; this includes creating a strong culture of risk mitigation and management.

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