Job Title: Advisor, IT Network Development (I7)
Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability, and our communities. We believe in working together to build a brighter future, celebrating the entrepreneurial spirit that lives inside us all, and innovate with action. Dell is proud to offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.
Virtustream, An EMC Federation Company is the enterprise-class cloud software and services provider trusted by enterprise customers worldwide to migrate and run their mission-critical applications in the cloud. For businesses, cloud service providers, and government agencies, only Virtustream enterprise-class cloud solutions meet the security, compliance, performance, and efficiency requirements needed to migrate and manage the most complex mission-critical applications across hybrid, private or public cloud environments. Further, Gartner Research predicts that almost half of large enterprises will be engaged in a combined, public/private cloud operation, or "hybrid" cloud computing soon. The cloud industry has taken off and Virtustream is solidly in the race offering enterprise-class cloud software and solutions that today’s large enterprises must have to leverage the tremendous efficiencies this technology has to offer.
You would be responsible for supporting multi-tenant customers hosted in Virtustream cloud and multiple data centers. The role involves supporting clients Mission critical SAP applications installed in the Virtustream Cloud Platform. As a Advisor, you would be responsible day to day network implementation and design for Datacenters technologies. Planning /Design and network onboarding of new customers. Build VPN Tunnels to customer DCs and Set up MPLS network. Troubleshoot Cisco Nexus L2/L3 and security issues.
Hands on experience with Cisco Nexus 3k/7k/9k, ASA firewall troubleshooting,
Hands on experience on routing protocol, OSPF and BGP
Hands on experience on Switching (Nexus vPC, Vlan, Ether channel, HSRP & STP)
Hands on experience on ASA firewall (Access list, Natting, packet capture)
Responsible to carry our BAU day to Day activities
Assist in the development of automation tools (Python / Ansible)
Provides appropriate level of support and troubleshooting for incidents across the environment and guide / support engineers
Utilizes a variety of internal and external sources to investigate technology, build knowledge, and resolve incidents
Review documentation, diagrams, configurations, standard operating procedures, and tools and regularly contribute to internal knowledgebase and departmental documentation
Identify opportunity areas on the Global Network and make suggestions for improvements. Interface with Global carriers to maintain current services levels and work towards developing and implementing new solutions
Troubleshoot, isolate and resolve network problems (LAN, WAN, and MAN). Use appropriate tools to monitor and troubleshoot the issues
Responsible for the development and refinement of operational best practices as it relates to Virtustream Enterprise Cloud platform management & support
Understanding on ASR (1k/9k) , Fortigate firewall , F5 Load Balancer troubleshooting, upgrades and firmware management
Possess knowledge in site-site IPSec VPN
Understanding of MPLS VPN
Understanding of spine and leaf datacenter architecture
Have experience in preparing SOP & MOP documents for critical activities
Vendor Coordination to resolve hardware and software issues & follow-up until Closure
Responsible for analyzing vulnerabilities in the PCI compliance report, prepare remediation plan, test, deploy remediation steps
Stay up to date on emerging technologies and products, including attaining certifications and participation in industry events as appropriate to continue to drive improved methodologies into the organization
Maintains professional demeanor under pressure possessing a can-do attitude, to keep the resolution process moving in a positive direction
8+ Years of networking experience providing network support including network analysis, troubleshooting, design and device configuration
Understanding of transport protocols, routing protocols, and security/authentication protocols at all layers of the OSI model with emphasis on TCP/IP are essential.
Working Knowledge with network products (switches, routers, appliances) and network protocols
Knowledge of Network Management & Security concepts
Strong critical thinking and troubleshooting skills with the ability to determine problems and act without supervision
Troubleshooting cisco nexus devices
Strong knowledge on cisco switching /Routing and security protocols.
CCNP datacenter would be added advantage
Willing to work in a 24/7 environment
DevOps knowledge / Scripting Automation / Knowledge on Python/ Ansible/ Github would be added advantage
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.