About J P Morgan
J. P. Morgan is a leading global financial services firm, established over 200 years ago:
o We are the leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management.
o We have assets of $2.5 trillion and operations worldwide
o We operate in more than 100 markets.
o We have more than 243,000 employees globally.
Our wholesale businesses include J.P. Morgan’s Asset Management, Commercial Banking and the Corporate & Investment Bank which provide products and services to corporations, governments, municipalities, non-profits, institutions, financial intermediaries and high-net worth individuals and families.
Our corporate functions support the entire organization and include the following functions: Accounting, Audit, Finance, Human Resources, Operations, and Technology.
J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management, and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations a
KEY OBJECTIVES OF THE ROLE
To supervise a group of Test Analysts in the creation of detailed test plans and test scripts by reviewing and analyzing business requirements (RIF or BRD) and referring to system's development documentation (FRD/SDS).
To plan, co-ordinate and manage full functional & regression test in the form of a typical day including operational users.
Effective coordination with various project level & release level (internal/external) stakeholders throughout the release life-cycle
Ensure UAT Environment readiness before start of cycle 0. Successful cycle 0 execution.
Identifying test tools or other efficiencies to assist in the manual testing process.
To coach and provide technical guidance to other members of the team and potentially take supervisor responsibility.
Ensure UAT cycles are managed and completed within the release timelines.
To conduct and participate in integrated testing cycles that spread over multiple lines of business.
UAT Sign off (incl In country)
Ensure that PVT coordination is properly done with all relevant parties and ensure sign off from all parties.
UAT Closure & Score card publishing.
Considering sensitivity of the program, regular spot reviews on Test results, Data integrity checks for every deployments i.e. every Monthly deployment
Regular review of access/controls of internal share drive/SharePoint
Centralize Defect Management Process
Daily Triage calls/Status meetings/Scrum Meetings/Sprint Show & Tell etc.
Upon completion of testing, support integration of enhancements to help Business users to update standard operating procedures as necessary
Training & Support to Business User with Test documentation Walkthrough
Resource & Performance Management
TECHNICAL COMPETENCIES OF THE ROLE
Have a strong knowledge and hands on experience in international payments (Preferably USD payments) for core Cash domain
Candidate should possess sound knowledge of all swift messages and well verse with latest swift standards
Have an understanding of the testing principles and techniques in accordance with the ISO standards.
Be able to apply a risk-based approach to testing when determining the criticality of completing test scenarios and the severity of errors raised.
Be able to define the boundaries for testing all system's enhancement and projects.
Have an understanding of the V model and Project Lifecycle standards.
Have a good understanding of the risk and compliance policies followed by international banks.
Have an awareness of the principles of Information Technology, IT Control policies and change control procedures.
BEHAVIOURAL COMPETENCIES OF THE ROLE:
Assumes ownership of problems and sees them through to resolution, making appropriate decisions where necessary.
Logically breaks down problems/situations into their essential parts and draws reasonable conclusions based on their analysis.
Identifies issues, problems and opportunities and determines whether action is needed.
Takes appropriate action before being asked and actively finds solutions to problems.
Flexible to work in rotational shifts
Communicates at all levels in a clear, concise and fluent manner.
Escalates problems & issues in a timely manner.
Effective Stakeholder Management (Product, Operations, PMO, QA, UAT leads)
Graduate with Minimum 9 years’ experience in Operations/Project Management/BA in Core Cash domain.
Good academic record.
Atleast 5 years of experience in a back office operations of a reputed foreign bank or it's processing arm/private sector bank/public sector bank as a supervisor would be beneficial.
Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player.
Excellent written & oral communication skills in English.
A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.
An acute client focus.
Strong PC and analytical skills.
Good Knowledge of MS Access, Excel, PowerPoint, and Word.