Customer Service Representative (Male/Female)
Alfo
Andheri, Mumbai, Maharashtra
Excellent Communication skill (verbal and written)

Major work is back office, data, Internet research related
Work directly with clients from all over the world
Effectively communicate with clients via telephone and email.
Work on excels, power point presentations, word documents.
Develop and maintain effective work relationship with clients.
Take accurate enquiry details from client.
Understand the work requirement of client and communicate effectively.
Maintain an effective tracking system of all enquiries.
Data research, data mining, data entry and use of CRM is a plus.
Provide a weekly schedule of planned activities to team leader.
Record, monitor and assess results of referred enquiries.
Represent company in a professional manner at all times.
Candidate should be able to do inbound and outbound calling.
Qualification: Any Graduate

Shift: Night Shift (Drop facility till door will be provided)*

(For Only Female)