Educational Requirements Bachelor Of Technology
- Minimum of 12 months’ team handling experience with a reputed international BPO / BPM voice customer service or sales process. • Candidate should have handled a team size of minimum 10 + FTEs. • Must have handled pressure situations and open for flexible 24 X 7 work environments. Should be open for weekend and night shifts. • Should have done performance appraisals in past. • Candidates with experience in UK banking credit card division will be preferable.
- Strong communication skills • Strong relationship management skills. • An eye for detail • Excellent analytical skills • Customer Orientation • Collaboration and Team Working • Stakeholder management and in cross cultural context
Work Experience 2