Job Title - Operations Analyst
Job Location - Bangalore
In this role, you have the opportunity to
As Operational Analyst, you will be part of CCI Remote Implementation Team and will work to operationally support for setting up the team in Bangalore. The focus of this role is on supporting the service delivery and data management for projects/team. This all in line with our goal which is to ensure that our customers can deliver excellent care to their patients at any time
You are responsible for
These responsibilities apply to processes monitor and manage service delivery
Focus is on analyzing service operations performance and identifying performance trends / issues on delivery performance and understanding reasons for them, actively using the Philips Excellence toolkits
Collate Analysis results and define corrective actions to delivery issues / to find operations improvement opportunities
Identifying and defining corrective and improvement actions to address performance, quality or compliance issues. Collaboration is essential across process areas, to ensure the buy in to the plan
Helping with team collaborations and meetings
Process engagements with various internal and external teams
Data presentations for review
You are a part of
Philips Connected Care Informatics (CCI) Business team develops & delivers software solutions to manage clinical and operational workflows for healthcare customers across several countries. These solutions include Electronic Medical Records (primary & tertiary care), Hospital Information Systems, Hospital ERP, Command Center & Analytics for Hospitals, Intensive Care Unit systems, Telehealth, and interoperability systems & services.
To succeed in this role, you should have the following skills and experience
Associates or bachelor’s degree in a technical field or equivalent experience
Min 2+ years experience.
Strong oral and written communication skills
Logical reasoning, Problem analysis and solving
Expert PC skills (e.g. advanced experience with Microsoft Windows and Office software applications)
Advanced skills in Excel and Power Point
In return, we offer you
A rewarding career in Philips with attractive package. `
Extensive set of tools to drive your career, such as a personal development budget, free training and coaching
Attractive collective health insurance package
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.
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