Continue developing the strategy in achieving the business goal in short term and long term.
Enhance customer service satisfaction for all Business Lines.
Manage the service team and service facilities in a cost effective way that is fit for the market requirement of each Business Line.
Work closely with the Business Lines to formulate suitable growth strategy for both Parts and Services and Equipment business.
Install the Group’s safety culture and reinforce it. Make sure your organization develops and promotes as Customer-Value and Customer-Care driven culture to support the Groups’ vision “Dare to think new”
Safeguard the integrity and transparency of operations and ensure proper business and financial control in line with Group’s standards and procedures. Ensure through training and follow-up that all operations are in line with Business Code of Conduct.
Contribute to the development of Epiroc’s total performance.
“Epiroc believes in diversity & inclusion, hence candidates from diveersified background, culture, location are encouraged to apply for this position”.
Your mission as Parts & Services Division (PSD) Hub Manager Nashik is to lead the team in executing the PSD strategy, matching the targets for growth, revenue, profitability, operational and capital efficiency for Epiroc. Targets and strategy are defined and approved yearly for the division and business area. As PSD Hub Manager Nashik, you further have the responsibility for ensuring that we have the right people, trained to the right level, with the right attitude in every position in the organization. Focus on having a well-developed talent development pipeline of passionate people and courageous leaders.
You are further responsible to understand the market, the customer segments, and maintain the best possible competency maps for the organization. Constantly look for people who have the potential to take on increased responsibility in key positions. Work closely with the other division staff members to ensure that we are training, developing, and challenging the best-trained engineers, technicians, product managers, technical writers, project managers, and other service providers in our industry.
Successful experience in leading and guiding a team of managers and/or technicians.
At least five years technical and managerial experience.
Experience in the mining and/or construction industry.
Innovative in Parts and Service business solutions.
Good financial understanding.
Fluent in English required.
Engineering and/or business qualifications are essential, preferably a Bachelor’s degree in engineering or business.
Proven leadership skills and ability to build high performing teams.
An agile mind set and Dare to think new.
Excellent communication skills on all levels within the Epiroc organization.
Ability to build strong and effective working relationships with customers and colleagues.
Ability to think strategically, developing and implementing plans to grow market share and improve operational excellence.
Country and city description
Nashik, a city located in the Northern region of Maharashtra, is the fourth largest city of the state after Mumbai, Pune & Nagpur. It is known as a holy city due to the Hindu pilgrimage site of the Kumbh Mela, which is held every 12 years. Places like Trimbakeshwar, having one of the 12 Jyotirlinga and Anjaneri, which is known, as the birthplace of Hanuman is just 28 kms from the city.
Nashik attracts people for its blissful atmosphere. It gives a city feel without traffic and pollution. It has huge connecting roads where you get access to all facilities like Stunning Infrastructure, Excellent International Schools, Malls and Branded Stores within a radius of 10kms. Many tourists travel here especially during monsoons for the various adventurous trekking sites and camps. It also offer a wide range of property like Marriott, Taj, Express Inn, Sula Vineyards, Grape County to the tourists from all over the world. As the city is known as “The Wine Capital of India”, it is also famous for the SulaFest held every year.
Nashik largely consist of manufacturing industries like a defence and aerospace manufacturing hub with Hindustan Aeronautics Limited aircraft manufacturing plant, Bosch, CEAT, Thyssenkrupp, Epcos, Larsen & Turbo, Mahindra & Mahindra, Siemens, Indian Oil Corporation, Jindal Saw etc. Apart from manufacturing, Nashik is an emerging investment destination for Information Technology companies like WNS, Accenture, TCS etc.
United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.
In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.
We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.
Diversity and sustainability are key to grow fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more at www.epirocgroup.com