Senior Business Analyst - Engineering - Bangalore, India
MPOWER Financing
Bengaluru, Karnataka

MPOWER enables students from around the world to financially access higher education at top U.S. and Canadian universities. Our global team is composed of ex-management consultants, financial services and technology professionals, and other experts in their respective fields. As a FinTech startup backed by Venture Capital and Private Equity firms, we move extremely fast and leverage the latest technologies, global best practices, and analytics to tackle one of the biggest challenges in financial inclusion. We work hard, have fun, and believe greatly in our cause. For us, this mission is personal.

As a member of our team, you'll be challenged to think creatively in an environment where ideation and implementation happen very quickly. We value feedback and emphasize personal and professional development by providing the resources you need to further your skills and grow with the company. MPOWER is committed to cultivating your strengths and curiosity and helping you make an immediate impact.



You will be directly responsible for managing technical requirements on a multi-platform solution, driving technology decisions based on analytics, and ensuring on-time and accurate delivery of technical enhancements. This includes activities such as:

  • Eliciting requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, business analysis, competitive product analysis, and/or task and workflow analysis
  • Conducting usability labs and developing other student-centered methods to optimize user interactions that improve the overall customer experience and drive business outcomes
  • Working with the business unit owners to define and document the solution's vision and scope
  • Working with engineering team to develop functional requirement documents
  • Breaking down high-level business and user requirements into functional requirements, specified in an appropriate level of technical detail suitable for use by engineering team
  • Leading requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, and verifiable
  • Using research and analysis to identify emerging approaches, technology, and solutions that can be leveraged in the implementation of identified requirements
  • Working with engineering team to create estimates to determine duration and level of complexity for functional scope items

  • Bachelor's Degree in Computer Science, Engineering, or other related fields
  • 3-5 years of relevant work experience in Financial Services (consumer credit, education financing, or online lending platforms), with a background in consulting a plus
  • Experience performing current and future state analysis for IT systems
  • 1-2 years of consumer-focused product design and usability experience highly desirable
  • Ability to interview and ask the right questions to surface essential requirements information
  • Advanced analytical skills:
  • evaluate the information gathered, reconcile conflicts
  • decompose high-level information into details
  • distinguish presented business requests from the underlying true needs
  • distinguish solutions from requirements
  • Strong communication skills, to relay information effectively to business unit owners, engineering team, and executive management
  • Ability to create documentation that is leveled for both business and technical users
  • A demonstrated working knowledge of agile software development
  • Demonstrated experience working with PHP LAMP, Salesforce, and Google Cloud, and Amazon Cloud infrastructure
A passion for financial inclusion and access to higher education is a must!

In addition, you should be comfortable working in a start-up environment, meaning a small agile team, fast-evolving roles and responsibilities, variable workload and tight deadlines, a high degree of autonomy, and 80-20 everything.