Division : Food & beverage service
Place of Work : As assigned
Responsible To : F&b Manager/Asst F&b manager/RM/Supervisor
Coordinates With : Interdepartmental
Scope and General Purpose of Job:
Responsible for smooth operation of restaurant/bar/room service and banquet in particular station.
To exceeds the exception of guests.
Prepare tables for meal, including setting up items such as linens, silverware, crockery and glassware.
Fill salt, pepper, sugar, cream, condiment and napkin container.
Stock service area with supplies such as coffee, food, crockery, cutlery, glassware and linens.
Meet, greet and escort guest to their table.
Present beverage & food menu card to their guest.
Describe and recommend wine & food to guests.
Inform guests of daily special.
Write guests beverage & food orders on order slips & enter orders into the computer for transmittal to the kitchen staff.
Check guest identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverage.
Bring selected wine to table with appropriate glasses & serve wine to their guests.
Serve food to their guests.
Check with guests to ensure that they are enjoying their food & inform immediate supervisor to take action to correct any problem.
Clean tables and side-station after guest have finished dining.
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning..
Prepare checks that itemize and total meal costs and sales taxes.
Sanitize all side-station and counters