It’s an exciting time to work for Etihad Airways; we’ve grown from a national carrier to a global aviation group, transforming the industry through creativity and innovation.
With a diversified portfolio of products and services, we care about delivering outstanding travel experiences and ensuring that Etihad is always a choice well made. We do this by leading with thoughtfulness, seeking excellence in everything we do, promoting greater wellness and sustainability for all, and working together to shape the future of aviation.
If you’re an airline or travel sales professional who would like to grow your career in a dynamic environment built on collaboration, wellness and trust – we invite you to apply.
As Sales Representative (Account Manager), you will perform, coordinate and execute sales activities for a portfolio of customer accounts within the Cochin, Thiruvananthapuram and Chennai region. You will provide an overview and monitor the market and the competitors to ensure established Company sales targets are reached contributing to Company revenue objectives achievement.
The current base for the post holder will be Cochin, with frequent travel within the states to manage secondary markets.
Define and agree periodic plan of sales activity to ensure targets are reached and recorded
Analyze the markets’ potential to determine the value of existing and prospective customers in terms of sales opportunities
Collect, review and consolidate information to support the identification of intervention areas to ensure sales target achievement
Establish, develop and maintain business relationships with assigned current customers and prospective customers segment to generate revenues for the organization
Communicate and meet regularly with relevant accounts to inform about new products and promotions to increase sales in order to reach the expected sales target
Identify and implement fidelity techniques to ensure a long-lasting fruitful business relationship with major accounts
Research, gather and analyse products availability in the market to assist in the proposal of new products and services to improve Company sales
Research, gather and analyse competitors information to define the bestselling approach to increase Company market quota and visibility
Cooperate with marketing to determine the best promotion sales techniques
Communicate and regularly meet with area intermediaries to inform about new products and promotions to ensure the best and most updated value proposal is timely communicated to the market
Coordinate and draft contractual agreements with intermediaries to ensure customers’ requirements are captured effectively and in compliance with existing policies
Negotiate and manage commercial agreements with assigned accounts of trade and corporate segment to ensure sales can be closed, respecting corporate guidelines and indications
Education & Experience
Minimum Bachelors degree. Masters would be an advantage but not essential
Minimum of 5 years of field sales experience within the travel industry (airline or travel agency) managing a portfolio of client relationships and accounts
Tech savvy with proven sales and booking systems experience
Extensive travel market knowledge within Cochin, Thiruvananthapuram and Chennai
About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands.
Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.
COVID-19 UPDATE: The health and safety of our communities—including our employees and our candidates remains our top priority. From a recruiting perspective we are continuing to identify people for roles with Etihad in anticipation we will be able to hire, however the process may take longer because we are using more virtual recruiting techniques, and start dates may be delayed because of guidance from the governments in the countries we operate in. We appreciate your understanding and flexibility, Stay safe and healthy.