Coupa Software (NASDAQ: COUP), a leader in business spend management (BSM), has been certified as a “Great Place to Work” by the Great Place to Work organization. We deliver “Value as a Service” by helping our customers maximize their spend under management, achieve significant cost savings and drive profitability. Coupa provides a unified, cloud-based spend management platform that connects hundreds of organizations representing the Americas, EMEA, and APAC with millions of suppliers globally. The Coupa platform provides greater visibility into and control over how companies spend money. Customers – small, medium and large – have used the Coupa platform to bring billions of dollars in cumulative spend under management.
Do you want to work for Coupa Software, the world's leading provider of cloud-based spend management solutions? We’re a company that had a successful IPO in October 2016 (NASDAQ: COUP) to fuel our innovation and growth. At Coupa, we’re building a great company that is laser focused on three core values:
1. Ensure Customer Success – Obsessive and unwavering commitment to making customers successful.
2. Focus On Results – Relentless focus on delivering results through innovation and a bias for action.
3. Strive For Excellence – Commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.
Be responsible for day to day operations of the collaboration suite of tools (Google Workspaces, Zoom, Slack)
Support tracking of key metrics and KPIs to ensure efficient and effective utilization of end user productivity, communication and collaboration tools and services
Follows and Supports change management processes for all collaboration tools
Work closely with the identity and access management team to ensure appropriate access for collaboration tools
Ensure 24/7 highest standards of availability, resilience, integrity, security and performance required by our internal customers for collaboration tools
Support security and access control systems (Brivo, Honeywell)
This job requires excellent analytical skills and attention to detail. Due to the dynamic nature of the business, self-motivation and the ability to learn quickly are essential
Bachelor’s (or higher) degree required.
Knowledge of SaaS tools administration. (Google Workspaces, Zoom, Slack)
Minimum of 3 years of experience in the IT Systems Administration space
Must possess strong end user expertise across various platforms and technologies like Remote Access, Mobility, Communication/Collaboration (UCC) solutions including Cloud based productivity applications like Google WorkSpaces, O365, OneDrive, Zoom, Slack.
Understanding of reporting and SLA’s, improvement and trending leading to automation where possible
Instant responses to any P1 issues
Experience of working with multiple projects/tasks and ability to prioritise on the fly
Supports ongoing research and development activities to investigate new technologies and tools, which might be used by company personnel to more effectively and efficiently perform their jobs
Possesses keen troubleshooting and creative problem solving skills
At Coupa, we have a strong and innovative team dedicated to improving the spend management processes of today’s dynamic businesses. It’s our people who make it happen, and we strive to attract and retain the best in every discipline.
We take care of our employees every way we can, with competitive compensation packages, as well as restricted stock units, an Employee Stock Purchase Program (ESPP), comprehensive health benefits for employees and their families, retirement and savings plans with employer match, a flexible work environment, no limit vacations for exempt employees, non-exempt employees are on an accrual basis for PTO, catered lunches…And much more!
As part of our dedication to the diversity of our workforce, Coupa is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity or religion.
Please be advised, inquiries or resumes from recruiters will not be accepted.