FX and CPA Desk Process Supervisor
Citi
Mumbai, Maharashtra
The Asset Servicing Analyst 1 is a professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.

Responsibilities:
This role will manage FX processing and CPA desk queries.
These activities include outward remittance and coordination with treasury desk.
Supports a range of products/ services and projects in accordance with established systems and procedures, under general supervision
Responsible for routine operational tasks focused on administering defined procedures, analyses and report preparation, and resolving problems that require investigation or research
Performs multiple transactions of moderate complexity
Applies analytical thinking and knowledge of data analysis tools and methodologies to identify process improvements and support the implementation of projects
Interprets data and contributes to recommendations for process improvement, and/or the launch of new products/ services and upgraded platforms
Minimizes risk to the bank through knowledge of procedural requirements - understands and monitors errors to suggest solutions to reduce errors, and to adhere to audit and control policies
Identifies policy gaps and makes suggestions to support the streamlining of related work processes
Timely escalation of all requests / inquiries / issues / errors
Develops a good understanding of products and processes, and industry practices and standards
Applies a good knowledge of a wide range of specialized administrative/technical skills to monitor, analyze and/or evaluate processes and data; most of the impact is related to the accuracy of tasks performed, and the quality and timeliness of tasks that affect own team and closely related teams
Applies a good understanding of how the team and area integrate with others in accomplishing the objectives of the wider team/working group
Utilizes good communication and interpersonal skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information
May perform other duties as assigned by supervisor
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:
Bachelor's degree preferred
5+ Years Related Experience
Individuals at this level exhibit basic executional capabilities and are beginning to take on more responsibility
Knowledge of multiple types of investment instruments including: Equity securities, Fixed Income and Asset Backed securities
Proficient in MS Office (Excel, Word, Access- is desired)
Proven success as a team player

Education:
Bachelor’s/University degree or equivalent experience
CA/ MBA with relevant experience.
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Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - IN
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Time Type :Full time
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Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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