Title Ground Services Staff
Categories Ground Staff
Location Pan India
Ground Services Staff
Division: Ground Services
Location: Pan India
Work Experience: Relevant experience in Aviation Industry
Qualification: Graduate in any discipline
To assist in handling and managing all aspects of Vistara operations and customer services at the airport including check-in, boarding, ramp handling, arrival & baggage services, in an efficient and professional manner.
Customer Service & Operations
Ensure Vistara operates in a safe and secure environment, by complying with internal and external operating standards and procedures.
Ensure that Vistara upholds high standards of customer service delivery based on guidelines set out by Ground Services Department and Station Management.
Work closely with service partners (ground handling, catering, engineering, etc.) to achieve flight punctuality and customer satisfaction.
Administrative duties including mishandled baggage, catering, flight reports and vendor invoice verification.
Other duties and projects which may be assigned from time to time.
Skills & Attributes
Good communication skills.
Willingness to work in shifts.
Possess an aptitude for customer service.
Amadeus knowledge shall be an added advantage.