When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Robotics Development Senior Manager..
At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.
As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.
Key member of RPA Center of Excellence, providing advice and consultancy to the CoE and business units.
Development of strong relationships across business teams, IT, and with third party vendors.
Responsible for hiring, coaching, career development planning, and direct supervision of offshore RPA developers, architects, and process controllers.
Development and maintenance of the RPA operational model and governance for automation services.
Implemented Pega coding standards, best practices and methodologies.
Review and approval of process definition and solution design documents.
Development of post-production RPA services support framework and defined the measurements and metrics.
Pega 7.x/8.x working experience with Agile
5+ years of experience using Pega
Sound technical skills around Pega 7.x/8.x
Good hands on experience in implementing PEGA integration services using REST, SOAP, Email, Relational DB, Java or .NET
Minimum 3+ years experience with Pega Development/ Design, support
Qualities and Experience
10+ years of software engineering experience
5+ years of managing development teams
5+ years of experience building large-scale, highly available distributed systems
5+ years of experience in an Agile Scrum environment
The candidate must be a “player-coach” professional, with excellent interpersonal and communication skills and ability to liaise effectively across all levels in the organization
Proven ability to effect and manage change • Strong organizational skills and ability to multi-task and meet deadlines in a fast-paced environment
Proven leadership skills and ability to build and maintain high performing teams
Excellent Problem solving and troubleshooting skills
Ability to quickly and accurately respond to issues as they arise
Primary Location: India-Andhra Pradesh-Hyderabad
Job: Information Technology