Roles and Responsibilities
Coordinate the day-to-day activities pertaining to receipt, handling, storage, recording and dispatch of goods in a store or warehouse.
Major Areas of Responsibilities
Internal Customers: Co-ordination and Response / Actionable
SCM – Manual ISO / Urgent dispatches
SCM – Manufacturing Vendors co-ordination on Inbound loads
SCM – Changes and amendments in Packaging of Inbound receipts, MRP Changes, re-barcoding with the support of additional manpower
Sales – Co-ordination on Outbound Orders / Urgencies with AH / RH / ZH – Update on Order Fulfillment Status on Daily basis, especially -IGST Billings
Sales – Daily Inputs on fresh Stocks receipts (urgently required) at BWHs to Sales
Sales – Responses related to RMA, DLIS activities and issuance of Credit Notes
Finance – Monthly Provisions on CFA Expenses, Transportation Bills
Commercial – Co-ordinate with Commercial / Sales Co-ordinators for change in Orders, RMA Orders, etc.
External Customers(Distributors / Alternate Channel Customers) : Co-ordination and Response / Actionable
Order Delivery Status
Co-ordination related to local delivery conditions, such as Unloading, any other Queries.
Engagements with Customers for pick-up and issue Credit Notes related to RMA, DLIS activities
CWH Order Execution: BPR Suggested Vs BPR Shipped quantity within 48hours & keep BPR Cancellations Zero of Blacks & Reds
BWH Order Execution: Billing within 48hours from the date of Order Released to Warehouse
Primary RLT: Adherence to RLT on each Route from CWH / RDC, as per Primary RLT Table upto Reporting Date & Time as per agreed Lane-wise Primary-RLT-Table
Capture reasons for Non-Adherence to RLT:
a. Delay at Origin WH
b. Transit delay
c. Delay at Receiving WH
Secondary Distribution TAT:
a. RREP Customers - PODwithin 72hoursfrom the Release to Warehouse (RTW) Date
b. Non-RREP Customers - adherence to On-Time Delivery as per Appointment / Scheduled Date.
FG MIT : MIT follow up with concerned BWH WIC Branch, Ageing controls
Intimate and ensure forCycle Count(Quarterly / Annually) as perFY Calendar
Cycle Count Teams are formed with support from BCM / CC / Sales
Reconciliation of Cycle Count observations (Shortages at Product Group level) with CFA
Ensure recovery from respective CFA
Co-ordinate with BCM for relevant recovery (Debit Invoice) from CFA, if any.
Daily Perpetual Inventory
4Bad Inventory Management
Ageing of Bad Inventory under all Locators > 60days should be NIL at any point of time.
Scrap Disposal– Co-ordinate with relevant CFT to raise Scrap Proposal in Intranet and then follow steps as per SOP till the scrap material is billed out to the Customer finalized by E-Sourcing team. .to be performed on Monthly basis.
Second Sale Stocks– Identification of Second Sale Stocks whose MM/YY is older than 2years from the current date as per SOP and follow-up till it’s disposal from WH by billing it to the Customer finalized by E-Sourcing team.
DLIS– Pick-up from Customer location till issuance of Credit Invoice to Customer and disposal of defective lighting material as per SOP.To issue Credit Invoice to the Distributor within 20Days from the date of DLIS Proposal submission.
Arrangement of Cartons- Raising of Indents for required number of Cartons with relevant Source, follow-up for dispatch and transportation, arrange for re-packaging and move to stocks from Bad to Good Inventory.
RMA– Handling of Sales Return , follow-up , issuance of Credit Invoice to Customer and disposal of FG as per Inspection Certificate issued by Customer Care. Maintain MIS of Un-Accounted material lying at Warehouse on manual basis
Route Planning for formation of Vehicles as per Customer Orders
Co-ordinate with Up-Country Transporters for Vehicle Placement
Ensure Optimum Vehicle Capacity Utilization as per guidelines from HO-Logistics
Co-ordinate with Up-Country Transporters for adhering to Secondary Distribution SLA of delivery within 72hours from the date of release of Order to the Warehouse
Freight Bill Verification and ensure booking in SFMS on regular basis
Resolve POD issues, if any, in co-ordination with the Transporters
Transport Claims : related to shortages and damages and it’s recovery from Transporters
Omni flow: ensure documents related to GRN, ISO Invoice and POD is uploaded in Omni flow software as per SOP
Rental expenses - negotiate and reduce rental charges
Secondary Transportation Cost : Benchmarking and Reduction
CFA Manpower rationalization - based on Productivity Per Person
Compliance, Safety and Upkeep of WH premises
Co-ordinate with BCM / Admin team for regularization of WH Agreements, renewals, etc.
Co-ordinate with Admin team for activities related to up-keep of WH premises – Pest Control, AMC of DG Set, CCTV Cameras, re-filling of Fire Extinguishers, etc.
Adhere to Incident Reporting System, Trailer Dock Release (TDR) Process, ensure usage of Personal Protection Equipments (PPE).
Handling local administrative issuesin co-ordination with Admin Team , eg., COVID-19 scenario handled in reaching out to local Municipal / Police Authorities for permissions.
10No Due Certificate / Balance Confirmation
CFA: Quarterly basis (Example - for period Apr-Jun, NDC to be sought on or before 30th Sep)
Secondary Transporters: Quarterly basis (Example - for period Apr-Jun, NDC to be sought on or before 30th Sep)
Attend to Auditor’s during their Warehouse visit.
Respond to the Auditor’s observation amicably so that there is no “Non-Confirmatory” reported to Management.
Act and fulfill relevant requirements as per Audit observations and accepted by us for better operational efficiency.
Target : Each Individual must complete 16hours at least.
Salary: Not Disclosed by Recruiter
Industry:Consumer Electronics & Appliances
Functional Area:Procurement & Supply Chain
Role Category:SCM & Logistics
Employment Type:Full Time, Permanent
Order ManagementAlternate ChannelTransportationDispatchSales CoordinationCommercial SalesOrder Fulfillment
Talent Leads HR Solutions Pvt Ltd
A Leading Consumer Durables
Contact Company:Talent Leads HR Solutions Pvt Ltd