Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.3 trillion and operations in more than 60 countries We serve more than 50 million consumers and small businesses through more than 5,600 bank branches, 18,700 ATMs, credit cards, mortgage offices and online and mobile banking as well as through relationships with auto dealerships.
Within Chase, Consumer Banking provides great products and an outstanding customer experience at over 5,600 branches and 18,700 ATMs in 23 states, as well as online and over the phone.
We are looking for an Accessibility QA Analyst within the Digital team. The ideal profile is sensitive to the electronic communications access needs people with disabilities have and has experience using established testing methods for verifying accessibility requirements.
The QA Analyst is responsible for verifying adherence to the W3C WCAG 2.0 standards as well as compliance with the ADA, Section 508, and other accessibility related laws. This person also works as an individual contributor in testing public facing web pages for the Content Production Team.
As an Accessibility QA Analyst you will be responsible for the following:
Performing all testing activities for initiatives across one or more assigned projects, utilizing processes, methods, metrics and software that ensure accessibility for all customer facing web pages
Understanding the interfacing applications, test environments and our tools and methodologies
Development of the test strategy, test case execution, managing issues, and communicating ADA issues
Communicating effectively with business units, IT Development and other support staff on testing timelines, deliverables, status and other information
Ability to interpret quality audits, drive improvements and change, and facilitate test methodology discussions across the business unit
Working in partnership with the larger Content Production Team and the Accessibility SME’s Support defect documentation, backlog tracking, and assist in solving quality assurance issues
Participate in review of standards, tools, and process
3-5 years of quality assurance experience (system testing, planning / coordinating test activities, overseeing test case development and defect resolution, use of ALM or JIRA).
Planning and coordinating test activities
AEM / JIRA
Experience working with Assistive technology (AT) is an added bonus
JAWS , NVDA, and/or Voice Over screen readers
Code review in HTML5
Color Contrast Analyzer
Knowledge of US ADA and W3C WCAG 2.0 standards
Strong communication, critical thinking, and creative problem-solving skills required
Ability to work with a sense of urgency and attention to detail
Ability to work independently, in a team, and with or without direction is imperative
Bachelor’s in information technology, human computer interaction, or related discipline. Master’s degree is a plus.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.
Exora Business Park, 4th, 8th, 9th flrs Wing A, 5th, 7th-9th flrs Wing B, Bengaluru, IN-KA, 560103, IN
09/14/2020, 07:27 AM
09/30/2020, 07:27 AM