Girikand Travels Pvt Ltd is hiring for Travel Counselor (Holiday/Leisure).
Roles and responsibilities:
- To welcome the guest and make them comfortable with warm greetings.
- Initiate formal discussion with the guest to understand his/her requirements and directs them accordingly.
- If the customer is looking for any tour or holiday, check out their preferences and make a note.
- Suggest best option and educate the guest with its benefits.
- To inform the guest for other services provided by Girikand and convince them to get it with its benefits.
- As a travel counselor, he/she should follow up with the guest till the time guest confirms his/her bookings.
- If the guest is not giving positive signs in a discussion, then try to ask them for other options and points to discuss take a help of senior person so that guest satisfaction and booking ratio increases.
- Take a ownership for pre and post departure activities. Do take a feedback from the guest and always work on to excel guest's expectations.
- To coordinate with the guest for collecting tour amount and handling payments receipts.
- Candidate should have excellent written and verbal communication skills.
- He/she should have excellent geographical knowledge for domestic and international destinations.
- Should have pleasant personality.
- Should be an excellent team player.
- Fresher from travel and tourism industry will get first preference.
To know more about the company, kindly visit www.girikand.com
Interested candidate can call on 8669689072
Job Type: Full-time
- Diploma (Preferred)