At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM’s ongoing transformation as a company that continuously innovates and leads the market.
Your Role and Responsibilities
As a global Backbase Digital Banking Consultant, you will be responsible for supporting sales and the delivery stages of Backbase Digital Banking projects. You will work with our internal and client teams to define the project approach and develop an implementation plan (incl. effort estimation, staffing, timelines). You will require strong stakeholder management skills to coordinate between Backbase, IBM sales teams, IBM service teams, clients and other stakeholders. You are expected to build and scale a community of Backbase consultants, harvest project materials into resuable assets, as well as personally engage in pre-sales activities and project implementations.
The successful candidate will have Backbase implementation experience, expertise in banking digital channels, skills to lead Design Thinking workshops, as well as basic knowledge in UX design, web/mobile development and microservice architecture. Communication and presentation skills are a must as you will be leading workshops and presenting to clients.
Roles and responsibilities
Work closely with Backbase on developing the partnership and understanding latest product features
Work closely with highly motivated IBM teams of executives, sales, consultants, architects and designers to scale the Backbase practice globally
Advise IBM teams and clients with your banking knowledge and Backbase experience
Lead pre-sales activities and proposal preparation efforts
Mentor other digital banking consultants in the practice
Create pre-sales materials and project assets with Backbase and relevant IBM technologies
Support local teams in building and growing client relationships and maintaining a strong client relationship through delivery excellence.
Help transform client’s business through the successful delivery of Backbase implementations
Evangelize growth and eminence through thought leadership and innovations
Promote IBM’s unique value proposition in the market
Required Technical and Professional Expertise
Experience in implementing Backbase Digital Banking solutions
Experience in the delivery of mobile and internet banking projects as a consultant or a business analyst
Experience in banking processes and in particular digital channels across different LOBs incl. retail banking, small business banking, corporate banking and wealth management
Experience in Enterprise Design Thinking methodology, customer journey mapping and UX design
Experience in project management
Experience in managing and leading teams
Preferred Technical and Professional Expertise
Experience with other software products is highly advantageous
Familiarity with mobile/web, cloud and microservice technologies
Experience in advising senior banking executives in multiple countries and time zones
About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
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About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.