Data Associate, Alexa Shopping
ADCI MAA 12 SEZ
Chennai, Tamil Nadu
- A Bachelor’s Degree with 0-1 year relevant work experience
- Excellent communication (written & oral) skills especially in English. Hindi Language is a plus.
- Strong analytical, problem-solving, and logical reasoning skills
- Excellent MS office skills especially MS Excel
- Comfort working in a fast paced, highly collaborative, dynamic work environment
We are seeking Data Associate for our annotation and data analysis operations team. This team plays a critical role in improving Alexa’s natural language understanding leading to improved CX quality metrics and positive business impact. The Data Associate must have a passion for data, efficiency, and accuracy and will work under the direction of Operations manager and Sr.Data Associates. Specifically, the Data Associate will:
- Process annotation & data analysis tasks with high efficiency and quality in a fast paced environment
- Deliver on assigned SLAs and KPIs like productivity, turnaround time, quality etc
- The tasks will be primarily repetitive in nature and will require the individual to make judgment-based decisions keeping in mind the guidelines provided in the SOP.
- Contribute in team initiatives to improve overall process efficiency and quality
- Business Analytics experience (Not mandatory)