by kalpadmin October 1, 2021
Job Location: Pune/Mumbai
Required Experience: 5-7 years
Roles & Responsibilities:
Establish networking environment by system configuration, directing system installation and defining, documenting and enforcing system standards.
Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating on network optimization.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
Install, configure, and test operating systems, application software, and system management tools on Windows, Linux operating system platforms.
Familiar with various TCP/IP and network communication protocols such as SMTP, SNMP, NTP, SSH, RDP and many others.
Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly.
Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments.
Handling wireless network, attendance systems, antivirus, etc.
Maintain and supervise the assets as well as software inventory with assets warranty tracking.
Support and administer firewall environments in line with IT security policy.
Upgrade network equipment’s to the latest stable firmware releases post appropriate testing.
Configure routing and switching, VPN tunnels, hosted services and firewalls as and when desired.
Performing disaster recovery operations and data backups when required.
Handle data backup, installation and configuration of backup solutions.
Respond to day-to-day IT support operations and provide immediate assistance.
Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed.
Ensure ticket queues are always within satisfactory limits and all tickets are handled as per SLA’s.
Responsible in preparation of reports, dashboards and documentation and present the same to the management.
Availability to work on flexible hours, rotating shifts as necessary, working weekends, off hours and holidays.
Excellent verbal and written communication skills.
Excellent analytical and problem-solving skills required.
Intense thirst for knowledge, innovation, support and automation.
Hands on exposure to various networking device, appliances, solutions.
Knowledge on cloud based network installation, management and security etc.
Basic understanding on various cyber-attacks, attack patterns, attack vectors, etc.
Working knowledge of productivity tools such as – MS office suite.
Ability to handle pressure and challenging situations with key stakeholders and critical clients.
Equivalent Information Security Certifications (CompTIA A+, N+, Security+, CCNA, MCSA, MCSE).
Graduate or Master’s degree (BE / BTech / MCA / MSc).