Job: Private Banking and Wealth
Primary Location: ASEAN & South Asia-India-Chennai
Employee Status: Permanent
Posting Date: 30/Oct/2019
Unposting Date: Ongoing
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Responsible for managing assigned PvB Securities HUB end to end at GBS IN Hub.
Should have hands on experience in Managed Investments, Wrap, Signature Portfolio, Fixed Income and other Wealth Products.
Ensure all the critical activities like Order placement, Settlement, Corporate Action announcements and Asset Servicing of all the above-mentioned products Order are reviewed and monitored closely.
Ensure all TATs are met, as per agreed SLA with respective countries.
Ensure 100% accuracy in all assigned processes.
Explore the possibility of automation of various processes resulting in TAT reduction and improved accuracy
To have cordial engagement with all internal & external stakeholders.
Ensure all transactions are correctly updated in assigned Private Banking applications through proper data uploads/inputs.
Ensure that the team achieves acceptable Voice of Business Partner / My Voice score.
Ensure timely query handling and all queries are comprehensively analysed to fix issues.
Understand technical aspects of systems relevant to Private banking, Process Risk Assessments and Process Management.
Align/support with the alignment of relevant systems and controls to industry best practice and close out any risk / compliance gaps.
Apply Group Private Banking related policies and processes to manage & mitigate risks.
Assist in improvisation and/or implementation of the risk management frameworks (e.g. ORF) including methodology, governance / process, analysis and action planning.
Ensure all required controls and procedures are adhered in all processes.
Ensure Well Controlled & Advanced audit rating in both internal and external reviews.
Perform review of process notes / department operating instructions on roll-out of process change or on a pre-agreed periodicity, as appropriate.
Review lessons learned from audit findings, Risk / Specific reviews & Past Errors and propose control improvements, enhancements & simplifications in the Corporate Action processes.
Ensure BCP capability is developed for all critical processes in the unit.
Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
Ensure that the Performance Objectives are properly defined to all reportees.
Ensure constructive performance review & feedback mechanism is followed.
Develop proper training tools within the unit to ensure staffs are trained across various processes.
Regulatory & Business conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Support the team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Support relevant stakeholders to respond to regulatory questions.
Deliver cost save initiatives.
Support all migration activities related to the current team and all other team to be added in future
Support "Project Enable" & All Group Level Projects & Change Management.
Reduce Process Wastages and multiple Hands-off.
Implement Group Standards for PvB Process related to PvB Securities Hub
Key Stake Holders:
Group Teams in PvB
Client Journey Owners and their Delegates
In country operations Head
In country product / business Heads
BORM - Hub
Project Enable Lead (Group & Country)
Project Managers of Each project
Our Ideal Candidate
Graduation / Post Graduation (Preferably CA, CS, CMA, MBA)
10 to 15 years of Relevant Experience in Wealth/Securities Operations/Processes.
Good knowledge of Global Wealth Products/Processes
Ability to drive and implement change
Apply now to join the Bank for those with big career ambitions.