GM IT & Digital Technology at Ahmedabad with Retail industry - Ahmedabad
Unique Consultants
Ahmedabad, Gujarat
GM IT & Digital Technology at Ahmedabad with Retail industry
Date Posted :16-08-2019 12:29:44
Job Ref Code : SN_GM IT & Digital Technology
Contact Name : shreenidhi
The Post Applied For : GM IT & Digital Technology at Ahmedabad with Retail industry
City : Ahmedabad
State : Gujarat
Country : INDIA
Requirement Type : Domestic
Functional Areas : IT-Software
Industry : Travel/Hospitality/Hotel
Level : Senior
Qualification : B.SC- IT/ BCA

Job Responsibilities :
  • Serving as the enterprise subject matter expert (SME) for technology across the business value chain. • Bring understanding of leading technology practices prevalent across the value chain of food service business. • Develop and scale omni-channel technologies across restaurant, mobile and web platforms, allowing guests to order and pay the way they choose, and ensure that the company adopts technology that supports its strategic initiatives. • Partnering with key departments outside of IT, such as Operations and Marketing, to define, establish and implement best practices and procedures for POS, back office operations, loyalty platforms (e.g., menu management, new items, coupons, redemptions, etc). • Identifying suitable new and emerging restaurant technologies, developing business cases and coordinating proof of concepts. • Establishing and maintaining SLA windows and escalation practices of all critical systems and processes. • Building and managing the relationships with all key external technology providers and vendor partners, including statement of work and contract development. • Advises senior leaders on guest experience and consumer behaviour and preferences based on detailed analysis of market trends. • Partners with Operations on digital process and technology innovation to maximize in-store productivity through new products, including POS system, digital menus, and delivery platforms. • Any other assignment given by management from time to time. As per company's requirement.
Candidate Profile :Other Skills Required :
Age : 35
Experience : 10 Year

Other Skills Required :