At SuperGaming, we are building India's best gaming company.
We build multiple games, right from our flagship game MaskGun which has over 50M installs globally to our newest and fastest-growing game ever, Devil Amongst Us, which has 5M installs in 2 months.
To build and grow these games, we need to ensure that our people are not blocked because of faulty or missing infrastructure. And to do that, we are looking for an IT and Admin associate.
As an IT and Admin person, you will be responsible for ensuring that all of our people work with the best hardware and all the required software for them to create awesome gaming experiences for the players.
Installing and configuring computer hardware, software, systems, networks, printers, and scanners
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the company (this may be in person or over the phone)
Setting up all required accounts for new users
Maintaining a list of Software in use by the employees
Facilitating the purchase and renewal of software as and when required
Repairing and replacing equipment as necessary
Investigating, diagnosing and solving computer software and hardware faults
Skills and experience requires:
3+ years of IT support experience in a tech company. Experience in gaming company a plus
In-depth knowledge of hardware and software
Ability to work well with people
Excellent organisational skills
Pune, Maharashtra, India