Functional Area Other
Industry Type IT-Software-Software Services
Keywords CRM,Customer support,MS Office,Monitoring,Salesforce,Management Trainee,Time management,Manager Client Servicing,Product training
Job DescriptionHandling existing customers providing post- sales support.Taking care of customer onboarding service activation.Developing a business development strategy focused on financial gain.Providing product training usage monitoring.Maintaining a healthy relationship with customers.Resolving customer's queries complaint within TATScaling existing business by suggesting other plansRequirementsMBA/ PGDM or 1 year of experience in client servicing/ key account/ customer supportShould have excellent communication and negotiation skills.Should have time management and planning skills.Should have proficiency in MS Office and CRM software (e.g. Salesforce).
Desired Candidate Profile
Under Graduate Qualification
PG Qualifications MBA / PGDM / MMS (Marketing)
- Note: Candidate should have either UG or PG qualifications