If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun. We are looking forward to an Analyst – IT SAP FICO Support in Eaton’s Information Technology Centre, based in Pune, India. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals. Your essential responsibilities include:
Analyzes and troubleshoots medium to high complexity production issues and implements the proper fix for SAP FICO module.
Executes enhancement requests and new requirements using standard Eaton request fulfillment process (Medium to High complexity enhancement requests.
Should be flexible working in 2 shifts and on call supports for weekends/holidays.
Good understanding of ITIL Support processes and ITSM processes, including Problem Management, Change Management, Release Management. Identify and analyze problems, suggest, and recommend alternatives, implement fix to reduce problems/incidents, using various techniques like 8D, RCA etc.
Performs preventative maintenance.
Identifies areas where improvements can be made to prevent future production problems and implements the solution before the problem occurs.
Works closely with other IT support groups and impacted customers for effective resolution and testing of fixes for production support issues, Build rapport with concerned stakeholders
Minimum Bachelor’s, Post Graduations, MBA (Finance), or CA/ICWA
3-6 years of Experience with SAP Finance modules
Must have global SAP FICO support experience and e2e implementations will be added advantage
Good verbal and written communication skills
Yes! Because you are the one we are looking for, we hope to hear from you now!
Job tag: #LI-RR1
We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters.
We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.
Job: Information Technology
Region: Asia Pacific
Organization: Corporate Sector
Job Level: Individual Contributor
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within hiring country only
Travel: Yes, 10 % of the Time