Business Services -R&Q - Associate - KOL
Kolkata, West Bengal
Line of Service

Internal Firm Services


Not Applicable


IFS - Risk & Quality (R&Q)

Management Level


Job Description & Summary

A career in our Internal Firm Service Delivery Centre is the natural extension of PwC’s leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements.


As an Associate, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

Proactively assist the team in various aspects of the project
Prepare deliverables
Contribute to the development of your own and team’s technical acumen
Keep up to date with local and national business and economic issues
Ensure you are adhering to compliance matters
Work on developing internal relationships and your PwC brand

Preferred skills

Activities to be performed :
Select and perform Operational Effectiveness Review (OER) of control objectives/process checks for work performed by delivery teams addressing the assessed risks in terms of the Quality Management Programme;
Drive an objective and compliance driven review approach, while keep building on one’s individual technical skills;
Perform a critical self-review of the work done and its documentation prior to review by the reporting manager / peer to ensure that the work performed and its documentation comply with the requirements;
Perform all admin work associated with QMP;
Document on a timely basis the findings of the OER and the details of the work done for arriving at a conclusion in enough detail to enable an experienced third party reviewer to understand the basis of such conclusion;
Ensure timely completion of OER and other related procedures to ensure issue of report within specified timelines;
Ensure confidentiality of QA records
Effectively communicate and resolve outstanding issues within and outside the team on a timely basis;
Escalate any significant matters arising during OER for timely action;
Provide constructive recommendations and feedback for updating the process and activity specific questions, review parameters on an ongoing basis;
Participate in team meetings / discussions / awareness sessions with the various interest groups as and when required

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?


Government Clearance Required?


Job Posting End Date