i. Identify & assess customers needs to achieve satisfaction
ii. Solving Customer queries.
iii. Using process knowledge in replying to customers.
iv. Maintaining quality standards.
v. Effectively meeting the SLA parameters as set
vi. Ensuring data security - proprietary data of customers
vii. Meeting SLAs & maintaining Quality Standards
viii. Good command in verbal and written English.
ix Excellent communication skills.
x. Excellent computer/ internet navigation skills.
Monthly Incentives from 10000 upto 30000 based on performance.
Free Cab Services will be provided.
Fixed weekend Offs (Sat and Sun)
ESI and PF
Fun Fridays Activities and Team Outings