0 To 1.0 Year(s)
1.20 LPA TO 1.44 LPA
ITES / BPO / KPO / Customer Service / Operations
Any - Any Graduation
29th Oct, 2019
Voice process involves resolving the customer queries.
- In case there are any issues, escalate the same to the higher officials.
- Create reports on the work done and submit it to the team lead/manager.
- Candidates should be fluent in English and Hindi or any other language.
- Knowledge of any other South Indian language will be an added advantage.
- Good knowledge in Customer Service.
- Willing to learn and ready to adopt for new environment.
Our Client is a leading global Business Process Solutions company, committed to service excellence. We focus on enhancing Customer Experience by investing in relationships and powering innovation through Technology and Analytics.
We are 55,000 people strong, with over 40 Global Delivery Centers in 8 locations across Americas, UK, Europe, Middle East, India and Philippines. We serve 110+ clients in over 25 languages. Our Client offers top-rated Integrated Contact Centre Services and innovative Business Process Management Solutions to multinational clients. Our services bouquet includes Customer Management Services, Industry Specific Solutions, Knowledge Services and Shared Services set-up for various Fortune 500 companies across industry verticals such as Banking & Financial Services, Travel & Hospitality, Logistics, Healthcare, Retail & Ecommerce, Hitech, Telecom, Manufacturing, Utilities and Energy.